Customer Support Channels
A 1–hour Response Guarantee
Supplying top notch support promptly is our high priority, so that we support each cloud hosting packages plan with a one hour ticket response guarantee. When you supply a ticket or send us an email, our user customer assistance crew will try all they possible can to offer the most satisfactory resolution for your issue and to offer you guidance in due time.
A Top–quality Support Service
You can email us 24x7x365 with any issue you have got related to 000webhost’s offerings. We have employees working most of the time to supply support whenever necessary. You can use the ticketing system or drop an e–mail whenever you want, alternatively you can grab the telephone or use the live chat within business hours.
An Intuitive Help Section
The Control Panel presents a thorough practical knowledge base that’s included in all parts. In each part, you’ll find a Help button which will load for you a variety of step–by–step guides on how to use a particular feature or complete a selected action. Also, we have made educational videos to make sure you get a better idea of the Control Panel’s interface.