Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • You’ll find almost all the answers to your questions in the easy–to–navigate Help Center section built into 000webhost’s Site Control Panel. It features a detailed knowledge base with frequently asked questions and comprehensive how–to articles prepared by our professional tech support staff.

  • Top quality support service
  • How–To Videos

  • If you want to watch how an action is carried out or how a problem is resolved, instead of just reading about it, then check out our collection of step–by–step video tutorials. They cover various issues and will help you quickly find your way around our Site Control Panel.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Guarantee

  • We back up all semi–dedicated servers with a round–the–clock customer care service and a 1–hour response guarantee. Our expert technicians will be available to you 24x7 to answer your questions and to resolve any issue that you may possibly come across. Just submit a customer support ticket from the Help Center section and we will respond in a flash.